Privacy
Privacy policy
We are committed to protecting the privacy and security of your personal data.
Last updated: 11 February 2026
Who we are
This website is operated by TransFlo Instruments Limited. Registered office: Unit 6, Rose Lane Industrial Estate, Lenham Heath, Maidstone, Kent, ME17 2JN, United Kingdom. We are the data controller for the personal data collected through this website.
Information we collect
Information you provide
When you submit an enquiry or contact form, we collect information such as your name, company, job title (if provided), email address, telephone number, and the content of your message.
Information collected automatically
When you visit our website, we may collect technical data including an anonymised IP address, device and browser information, page interactions, and usage statistics. We use analytics tools such as Google Analytics to understand how the site is used.
How we use your information
- Respond to enquiries and provide information about our products and services.
- Deliver requested services and manage our relationship with you.
- Monitor and improve website performance, security, and content relevance.
- Comply with legal obligations and protect our rights.
Lawful bases for processing
We process personal data on the following bases, as applicable:
- Our legitimate interests in running, improving, and securing our business and website.
- Performance of a contract or steps taken at your request prior to entering a contract.
- Your consent, where required (for example, certain marketing communications).
- Compliance with legal obligations.
Sharing your information
We do not sell or rent your personal data. We may share information with trusted service providers who help us operate the website and deliver services (for example, web hosting, analytics, and form processing). These providers are required to protect your data and use it only for the purposes we specify.
International transfers
Some service providers may process data outside the UK/EEA. Where this occurs, we use appropriate safeguards to protect your information, such as contractual protections approved by regulators.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your rights
You may have rights to access, correct, or delete your personal data, restrict processing, object to processing, or request data portability. Where processing is based on consent, you can withdraw consent at any time.
To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office.
Cookies
We use cookies and similar technologies. For more information, please see our Cookie Policy.
Contact
Questions about this policy can be sent to:
TransFlo Instruments Limited
Unit 6, Rose Lane Industrial Estate
Lenham Heath, Maidstone
Kent, ME17 2JN
Email: enquiries@transflo.co.uk